cavalieri club rules & faq
Rules and Regulations
♦ Minimum of two (2) shipments required before canceling your wine club membership
♦ $50 early cancellation fee for cancellations made prior to the two (2) shipment minimum requirement
♦ If you are unable to pick up your shipment within the allotted time frame (90 days from day of payment), a $10 storage fee for every six (6) months of shipment storage will be applied to the credit card on file
♦ After two (2) instances of a declined credit card during wine club shipment processing, your wine club membership will be cancelled if you cannot be reached to update the credit card on file
♦ We cannot cancel payment after a wine club shipment has been processed. You must call before the process date to cancel a shipment or alter information on file, to include addresses
♦ Discounts are non transferable to non wine club members
♦ Selected wines cannot be altered, but members are welcome to add additional wines into their wine club shipments.
If you are having your wine shipped to you, the following additional rules apply:
♦ Members must be home at the time of delivery to present a valid ID and sign for the shipment
♦ For accurate shipping, members must alert Mari Vineyards prior to processing if the shipping address has changed, or if a specific shipping date is required
♦ If a shipment is returned due to inability to deliver, the club member is responsible for paying the fee to re-send the shipment
♦ If any items arrived damaged, please thoroughly document the incident & alert Mari Vineyards so we may help rectify the issue.
♦ At this time, Mari Vineyards uses UPS Ground for wine club shipments. If you would like a faster UPS shipping method, please contact us.
Please review our full shipping policy page here.
Frequently Asked Questions:
♦ Are there any sign up fees? No! Signing up for our club is free, you will be charged quarterly for the wine.
♦ When does the wine ship? Our quarterly shipments align with the solstice and equinox dates, usually falling on or around the 20th of March, June, September, and December.
♦ Can I customize my wine club order? Due to the limited nature of estate grown wines, our clubs offer a pre-selected variety of bottles chosen by our Winemaking and Tasting Room management. If you have preferences, please let our staff know and we can direct you towards the club best suited for your needs.If you are interested in other club wines, or just curious about our selection, contact Andy for a list of exclusive club bottles available - email@example.com.
♦ Does my discount apply to purchases outside of my quarterly shipment? Yes! Your discount applies to any wine as long as you are a member. If you would like to shop online, make sure you log in first to receive your club discount. When visiting, let our staff know you're a member to see club exclusives and pricing.
♦ Can I pause my membership if I want to skip a month? What if I'm going out of town? We are able to place holds on memberships if you know you won't be able to receive your quarterly shipment. We are also happy to work with you to provide an alternate ship date if needed. Please call our tasting room and a staff member will help you find the best solution.
♦ Can I change my order preference to pick up if I'll be visiting the winery? Absolutely. If you know you'll be visiting us please give us a call and we will edit your profile accordingly.
♦ Can I have a family member or friend pick up my wine for me? If you are sending someone else to pick up your wine, please contact our tasting room ahead of time to let us know so we can ensure your order is properly cared for. Please note that all recipients must be 21 years of age or older, and a photo ID is required for pick up.
♦ What is your return policy? Please review our full return policy here for details.